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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcus Brown

April 23, 2026

5  out of  5
rating by Marcus Brown
"They are an amazin group. Super friendly and fast to respond to help you and they go outta the way to create savings for you."
We responded:
"Thank you for taking the time to leave such a great review, Marcus. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lynette Latham

April 23, 2026

5  out of  5
rating by Lynette Latham
"We have enjoyed this group and their attentiveness toward what we need with insurance. They have gone out of their way to make sure we have gotten what we want. They are very personable and it is a very relaxing and friendly environment to do business with."
We responded:
"Thank you so much for the 5-stars, Lynette! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Barbara Shelly’s Team anytime."
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Anne Miller

April 22, 2026

5  out of  5
rating by Anne Miller
"Always quick to follow-up and follow- through! Personable and knowledgeable. I highly recommend Barbara and her team!"
We responded:
"Thank you so much for the 5-stars, Anne! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Shelly Stubblefield

March 31, 2026

5  out of  5
rating by Shelly Stubblefield
"Barbara Shelly State Farm is wonderful to work with. I have had a lot of vehicle woes and they are always honest, personable, helpful and fair. I trust them with all my insurance needs."
We responded:
"Thank you so much Shelly, we appreciate you so much! "
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Jeffrey Christensen

March 30, 2026

5  out of  5
rating by Jeffrey Christensen
"Always helpful and responsive"
We responded:
"Thank you Jeffrey! "
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Gale Wilson

March 19, 2026

5  out of  5
rating by Gale Wilson
"Have over many years had a positive experience working with State Farm and with Barbara Shelly, specifically."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Mayci

March 18, 2026

5  out of  5
rating by Mayci
"Absolutely love this office and everyone who works in there. I have had State Farm for 20 years and Barbara's office is always so kind and attentive. I would recommend to others ⭐⭐⭐⭐⭐"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Barbara Shelly’s Team. "
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Sitter's Society

February 5, 2026

5  out of  5
rating by Sitter's Society
"My car was damaged after the ice storm and Robin was so responsive when I needed to file a claim! She jumped right into action and got it handled faster than I expected."
We responded:
"Sitter's, thank you for your wonderful review ! It is a pleasure to take care of your insurance. "
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Ryan Inge

January 27, 2026

5  out of  5
rating by Ryan Inge
"I have had my insurance with Barbara for over 5 years. I love dealing with Robin because she is always friendly. Highly suggest this office and its team members."
We responded:
"Ryan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Barbara Shelly’s Team is just a call or email away! "
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Nicole Lane

January 26, 2026

5  out of  5
rating by Nicole Lane
"Barbra and her team have done a fantastic job handling my insurance. When I had to file a claim for my accident, Robin was so helpful in walking me through the process and explaining everything to me!"
We responded:
"Nicole . This is great news. We are very thankful for you and taking care of your insurance needs! Let us know if anything is needed! "
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Denise Forney

January 26, 2026

5  out of  5
rating by Denise Forney
"Thank you Deb!! You helped me tremendously!! Professional and prompt. You are the best!"
We responded:
"Thanks so much for the fantastic rating, Denise! We are so glad you had a positive experience with us here on State Farm Agent Barbara Shelly’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Chris Austin

December 27, 2025

5  out of  5
rating by Chris Austin
"I’d like to give a hugh shout out to The State Farm Barbara Shelly office, especially Lauren. I had never filed a claim before and did not know what I was doing, but Lauren was with me every step of the way. She kept me calm which was not an easy task, answered all my questions, and truly listened. Her patience and guidance made the entire process so much easier. I’m incredibly grateful for her support."
We responded:
"Chris - Thank you so much for your great review. We all are thankful for you, and agree…Lauren is amazing. So appreciate you! "
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Christina Owens

November 6, 2025

5  out of  5
rating by Christina Owens
"Robin always answers my emails and has been such great help for my business and personal needs for several years!"
We responded:
"Christina - Thank so much for your great review! We look forward to serving you and taking care of your insurance needs for business and personal protection coverage for many years to come! Your review means so much to us. "
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Gabriel Ripple

October 30, 2025

5  out of  5
rating by Gabriel Ripple
"Great service. Kenzlee is amazing! I would highly recommend this agency to anyone searching for insurance."
We responded:
"Thank you so Much! And we all agree Kenzlee is amazing! "
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emily wilton

October 30, 2025

5  out of  5
rating by emily wilton
"Everyone is so welcoming and kind! Great service. Kenzlee is amazing! I would highly recommend this agency to anyone searching for insurance."
We responded:
"Thank you Emily - you’re best! "
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Kj

October 30, 2025

5  out of  5
rating by Kj
"Highly recommend. Barb has the best team. Kenzlee always answers the phones quickly! Robin, Deb and Lauren are amazing as well."
We responded:
"KJ - we are so appreciative for you great review. Thank you so much! We love taking care of your car and renters and life insurance ! "
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Linda Allamong

October 29, 2025

5  out of  5
rating by Linda Allamong
"I recently had the pleasure of working with Robin from the Barbara Shelly Insurance Agency, State Farm Insurance. Robin was able to obtain a special event insurance policy for a wedding with specific specifications, and went above and beyond finding exactly what was needed. She was a delight to work with. I highly recommend this agency for all your insurance needs."
We responded:
"Thank you so much Ms Linda. We all love working with you as well! "
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Myeshia Vartuli

October 29, 2025

5  out of  5
rating by Myeshia Vartuli
"I’ve been with State Farm and this specific office since I was a teenager. I’m now almost 30, and I have nothing but great things to say! The staff is amazing — Deb, Robin, Barb — everyone is always so friendly, helpful, and professional. They always make sure to find you savings wherever they can, and any time I need to make changes to my policy, it’s quick and easy. I’ve never had a complaint ,they’ve truly got you covered!"
We responded:
"This is wonderful to hear! We are so thankful for you! You have made our day with your kind words! "
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alzin Holmes

October 28, 2025

5  out of  5
rating by alzin Holmes
"I found that they were very informative and was very helpful.They have great customer service. I would recommend them in the near future."
We responded:
"Thank you Alzin! It was so great to see you today. We really appreciate your review and love taking care of your insurance! "
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Taz

October 20, 2025

5  out of  5
rating by Taz
"This review is especially for Deb B at this office. Deb always responds quickly and efficiently to assure my issues are resolved. When I have policy questions, need a copy of something or need additional information she either has the answers immediately or is able to research and provide them expediency. Based on the excellent service that I have been provided, I will continue to maintain my auto and Homeowner's policies with this agency ."
We responded:
"Thank you so much Taz! You’re just the best and totally agree- Deb is amazing! We appreciate you so much!"
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Sandra Sartor

September 26, 2025

5  out of  5
rating by Sandra Sartor
"Robin provided excellent customer service to me over a phone call. She is a great asset to State Farm and to this agent."
We responded:
"Thank you Sandra. I 100% agree. We are thankful for your amazing review and taking care of your insurance! "
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Wade Quinn

September 24, 2025

5  out of  5
rating by Wade Quinn
"Barbara and her team are very helpful and very responsive. Its a pleasure doing business with them."
We responded:
"Thank you Dr. Quinn - we love helping take care of all your insurance needs! We really appreciate you! "
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Fen Haines

September 17, 2025

5  out of  5
rating by Fen Haines
"Always quick to answer and helpful, the other day I discovered i had my renters insurance connected to the wrong address, simply sent a text and it was fixed within the hour, by far the best people I’ve been with"
We responded:
"Fen - you’re the best and we thank you! What a great review and we all appreciate you so much. "
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Loren Hargrave

September 3, 2025

5  out of  5
rating by Loren Hargrave
"Always feel like I’m part of the family! Deb has been with me all the way for years. Thank you, Barbara Shelly Agency with State Farm!"
We responded:
"Thank you Loren! We love having you as a valued policyholder and enjoy treating our customers like family! "
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Stephen Boyle

August 28, 2025

5  out of  5
rating by Stephen Boyle
"Lauren has helped so much!! Highly recommend Barbara Shelley State Farm!!"
We responded:
"Thank you Stephen! We all agree, Lauren is amazing! We appreciate your review and business very much! "